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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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Subject: Notes 8.5.1 FP1 SHF20 hotfix error
Feedback Type: Problem
Product Area: Notes Client
Technical Area: Error Message
Platform: Windows XP client
Release: 8.5.1
Reproducible: Always

I had a Notes client at 8.5.1 FP1 level and I got a note from IBM TAP to upgrade to Notes 8.5.1 FP1 SHF20 hotfix.

I installed it from ISSI and did not succeed (got an "undefined" error message): after that Notes.exe DOES NOT START any more. It shows the splash screen, asks for password, loads for a while then dies... no error, nothing: task still running in task manager but no Notes screen!

If I start NLNOTES.exe it works...

Tried to reinstall the hotfix and it says it's already installed, although it gave me an error at first try. Tried to reinstall FP1 with no difference: do you have any suggestion how to make FULL notes start back again?

Thank you in advance, Frank


Feedback number WEBB832JPM created by ~Hank Ciskimanobu on 02/26/2010

Status: Open
Comments:

Notes 8.5.1 FP1 SHF20 hotfix error (~Hank Ciskimano... 26.Feb.10)
. . SOLVED: Notes 8.5.1 FP1 SHF20 hotfi... (~Olga Bretoolit... 14.May.10)




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